Choezen Careers And Healthcare Training has a certificate of approval from the Texas Workforce Commission (TWC)
The TWC-Assigned school number for Choezen Careers And Healthcare Training is: S5869.
The school’s programs are approved by TWC as well as the Texas Health And Human Services Commission for the Nurse Aide and Mediation Aide Programs in accordance with Texas Administrative Code Title 40, Part 1, Chapter 556.
Each student will receive a copy of the "Complaint And Grievance" policy and the school maintains proof of the delivery to students.
A student who has a concern about this school or any of its educational programs is encouraged to schedule a conference with the Instructor and/or school's Program Director to find resolution.
If an issue is not resolved to the student's satisfaction through the conference, the student can file a formal complaint in writing, documented on the "Student Grievance" form and email the completed form to the Program Director (Or Designee) at complaint@choezencareerstraining.com or deliver the completed form in person or via USPS as outlined in the school's catalog.
The Program Director (or designee) will review all completed complaint forms, take appropriate action, and provide a written response to the student by the 10th business day after receipt of the formal written complaint by any member of the school faculty or staff.
The school is responsible for ensuring and documenting that all students have received a copy of the School's complaint and grievance procedure. The school will then maintain the complaint/grievance report including any associated documentation. The school will diligently work to resolve all complaints at the local school level.
Unresolved Complaints/Grievances: Students dissatisfied with the school's response to their complaint or who are not able to file a complaint with the school, can file a complaint with the Texas Workforce Commission (TWC), as well as with other relevant agencies or accreditors, if applicable.
Texas Workforce Commission Career Schools And Colleges Section
101 East 15th Street, Room 226T
Austin, Texas 78778-0001
512-936-3100
Http://Csc.twc.state.tx.us
Unresolved Grievances
Information on filing a complaint with the Texas Workforce Commission can be found on TWC’s Career Schools And Colleges website. Complaints may also be filed with Texas Health And Human Services at 512-438-2017.
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